How to Enroll with ADSelfService Plus?

Enrollment:

A simple registration process, wherein you provide ADSelfService Plus some information about yourself. When you request a password reset/ account unlock, ADSelfService Plus uses this enrollment information to ensure that it indeed “YOU” that is trying to reset “YOUR” password or unlock account.

This piece of information that you will provide could be any or both of the following:

FOR YOUR INFORMATION: How ADSelfService Plus verifies your identity?

  • Security Questions & Answers: During enrollment, you either choose or write your own security questions, and store their answers. In future when you forget password and need to reset it (or unlock account), ADSelfService Plus will ask you these questions. Right answer establishes your identity and permission to self-service password.
  • Verification Code: While enrolling with ADSelfService Plus, you will provide mobile number/email address. Whenever you request password reset or account unlock, ADSelfService Plus will send you a piece of code to registered mobile number/email ID. You will have to enter this code into ADSelfService Plus.

 

The Enrollment Process:

Enrollment using Security Q&A: Enroll yourself by answering a set of questions. In future, when you request password request or account unlock, ADSelfService Plus will ask you these questions to verify your identity.

Steps to be followed to enroll using Security Questions and Answers:

  1. Start and log into ADSelfService Plus with your respective domain credentials.
  2. Click on the Enrollment tab.
  3. Select the Security Questions & Answers tab.
  4. At this stage, you will be provided with any or all of the following options (depending on your IT administrator’s choice):

 

 

 

A message stating that you have enrolled yourself with ADSelfService Plus gets displayed. That’s it! You just got yourself enrolled with ADSelfService Plus!


Enrollment by Verification Code: Enroll yourself by reproducing a verification code sent to you by the ADSelfService Plus application.


Steps to be followed to enroll using Verification Code:

  1. Launch ADSelfService Plus.
  2. Log into ADSelfService Plus with your respective domain credentials
  3. Click on the Enrollment tab
  4. Select the Verification Code tab
  5. At this stage, you will be provided with any or all of the following options (your IT administrator’s choice):
  6. Incase of both the options being available,enroll into this application by providing the respective details.

Note: If your IT administrator has provided you with both the options of enrollment (Security Que & Ans and Verification Code), you would have to provide the respective details to get yourself enrolled.

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